Now, about this consumer behavior, marketing experts often say this: consumers buy when they are ready to buy and not when you are ready to sell. What does that mean? That is, no matter how good your product or service, potential customers still will not buy as long as they are not ready to buy. Though they may have been to your customers, if they are not ready to buy more, sales will not happen.
The cause was not prepared can vary. Maybe they were financial difficulties. Or could it be a priority to buy milk for their children and pay school fees. Perhaps credit installment is due, and many more causes that they think is important and should take precedence. In these circumstances, the best whatever your product, becomes less significant. Not supported because purchasing power of consumers. But that does not mean they can not be bought. They only delayed it because there are other needs more pressing thought. Our job as an internet business is to maintain the relationship until the time it ended postponed. Until when they say "Yes I am ready to buy your product", you are always ready to welcome him with open arms.
For example, as happened with Mr. Mung is not directly my bussiness join. But it takes some time until finally Mr. Might take action. His story can be read directly in here. It is sometimes difficult customer behavior to predict. They could have bought your product at this minute. But it can not. If they are ready, they just bought. That means we do not know when consumers decide to buy. It could be that we think will buy, there was a sudden emergency situation that made him delay the purchase.
When that happened, not then we leave. But instead we have to keep keep up with him.
It is important to always follow up the prospects and maintaining relationships with your customers regularly. Yes, maintaining a continuous relationship is the key challenge your business success. Thus, although my bussiness bombarded with thousands of emails every day, not including SMS and telephone, we are still trying to serve him best. Maintain contact with them and keep them close to us. Including routine sends the latest articles by email. Visiting your blog and provide support.
Because you never know when your prospect says "yes, I join with you" and you should always be ready when the time comes, then you should always have the "side" they are. Of course, in addition to the responsibility to maintain good relations, we must learn to optimize the way we relate to them. Faster sales so happens, consumers who join more, and your Internet business increased rapidly.
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